Delivered a customized Salesforce solution for seamless Membership and Events Management, featuring online event registration, secure Opayo payment integration, and a smooth migration from the legacy system to ensure business continuity and growth.
Developed custom Salesforce components to power a volunteer management system — from application and approval workflows to task assignment and tracking — enabling organizations to efficiently onboard, coordinate, and engage volunteers.
Built a fully integrated online shop using Salesforce Experience Cloud, including a customer portal for seamless ordering and account management. Implemented backend systems for staff to manage order dispatch, service booking schedules, and invoicing — creating a unified platform for both customers and internal teams.
Developed a custom Salesforce application to integrate seamlessly with Stripe and Blackbaud Sky API, enabling automated data cleaning and real-time synchronization between Stripe and Raiser’s Edge — significantly enhancing data accuracy and system performance.
Implemented a streamlined student scholarship application process supporting both online and offline submissions, improving accessibility, efficiency, and tracking for applicants and administrators.
Implemented Salesforce Nonprofit Cloud to manage donations and donor relationships, alongside a public-facing Experience Cloud site for handling volunteer applications, fostering, and pet adoption for rescued animals. Enabled backend content management and streamlined case management to support efficient service delivery and community engagement.
Built a system designed to boost operation productivity through real-time job tracking, smart delivery scheduling, and data-driven route planning. With the ability to handle hundreds of jobs in minutes, it offers clear insights into staff performance and customer behavior, enabling better decision-making, efficient resource allocation, and impactful sales and marketing strategies.
Developed a solution to streamline sales and delivery operations, with real-time job tracking, performance monitoring, and smart route planning. The system allows efficient scheduling of high-volume orders, provides insights into team performance and customer trends, and supports targeted marketing and reward strategies—ultimately saving time, mileage, and boosting overall productivity.